Shipping Policy

  • Thank you for choosing Sekas Process Equipment for your industrial needs. We are dedicated to providing top-quality equipment and excellent service. To ensure your satisfaction, we have outlined our shipping policy below:

    Shipping Methods: We offer several shipping methods to accommodate your needs:

    1. Standard Shipping: Our default shipping method is standard ground shipping via trusted carriers. This method provides reliable delivery within the continental United States.

    2. Expedited Shipping: For urgent orders, we offer expedited shipping options such as 2-Day or Next-Day Air. Please note that additional fees may apply for expedited services.

    3. International Shipping: We proudly serve customers worldwide. International shipping options are available, and shipping costs and delivery times vary depending on the destination.

    Processing Time: Orders are typically processed within 1-2 business days of payment confirmation. During busy seasons or for custom orders, processing times may be slightly longer. You will receive a confirmation email with tracking information once your order has shipped.

    Shipping Rates: Shipping rates are calculated based on the weight, dimensions, and destination of your order. You can view the shipping cost during the checkout process before completing your purchase. Please note that shipping rates may vary and are subject to change.

    Free Shipping: We offer free standard shipping on orders over $500 within the continental United States. This promotion does not apply to expedited shipping or international orders.

    Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment. For international orders, tracking may be limited depending on the destination country's postal service.

    Delivery Times: Delivery times vary depending on the shipping method selected and the destination. Here are estimated delivery times:

    • Standard Shipping: 3-7 business days within the continental United States.
    • Expedited Shipping: 2 business days for 2-Day Air, 1 business day for Next-Day Air.
    • International Shipping: Varies by country, typically 7-21 business days.

    Please note that delivery times are estimates and not guaranteed. Factors such as weather conditions, customs delays for international orders, and carrier limitations may impact delivery schedules.

    Shipping Restrictions:

    • We do not ship to P.O. boxes. A physical address is required for all deliveries.
    • Some products may have restrictions on international shipping due to local regulations or size limitations. Please contact us for more information if you have questions about shipping to your location.

    Damaged or Lost Shipments: If your order arrives damaged, please contact us immediately. We will work with the carrier to file a claim and arrange for a replacement or refund. For lost shipments, we will also assist in locating the package and ensuring your satisfaction.

    Order Changes or Cancellations: If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order has been processed and shipped, we may not be able to make changes.

    Contact Us: If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact our customer service team. We are here to help and ensure your experience with Sekas Process Equipment is exceptional.

    Thank you for choosing Sekas Process Equipment. We appreciate your business!

    Sincerely,

    Sekas Process Equipment